This privacy policy explains how Lara Dental Prime collects, uses, stores and protects personal information provided by patients and website visitors.
Lara Dental Prime respects your privacy and is committed to protecting your personal information. This policy explains how we may collect, use, store and disclose information when you contact us, visit our website, book an appointment or receive dental care at our clinic.
This information is general in nature. If you have questions about your privacy or dental records, please contact our team directly.
We may collect personal information needed to provide dental care, manage appointments, respond to enquiries and operate our clinic. This may include:
We may collect information directly from you when you contact the clinic, complete a form, book online, attend an appointment or communicate with our team. We may also collect information from authorised representatives, health providers, payment providers, health funds or booking systems where relevant to your care or appointment.
We may use your personal information to:
Dental and medical information is sensitive information. We only collect health information where it is reasonably necessary for dental care, patient safety, treatment planning, billing or clinic administration.
We do not sell your personal information. We may disclose personal information where reasonably necessary, including to:
Our website may use cookies, analytics tools and tracking technologies to help us understand website performance, improve user experience and measure marketing activity. These tools may collect information such as pages visited, device type, browser information and general usage behaviour.
You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not work properly if cookies are disabled.
If you use online booking or complete forms through third-party systems, your information may be handled by those systems according to their own privacy and security practices. We use booking and practice systems to help manage appointments and patient communication.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored in secure practice management systems, electronic records, paper files, email systems or trusted service platforms.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. We may need to verify your identity before providing access or making changes.
We retain dental and personal records as required for clinical, legal, professional and administrative purposes. Records may be kept for a period required by law or professional guidelines.
We may contact you about appointments, reminders, follow-up care or clinic information. If marketing communication is used, you may request to opt out where applicable.
If you have a question, concern or complaint about how your personal information has been handled, please contact us so we can try to resolve the issue.
Lara Dental Prime
7 The Centreway, Lara VIC 3212
Phone: 03 5282 2222
Email: info@laradentalprime.com
We may update this privacy policy from time to time. The latest version will be available on this page.
Last updated: June 2026
Contact Lara Dental Prime if you have questions about your personal information, dental records or privacy at our clinic.